Shipping policy

Shipping Policy

At Salumoss, we are dedicated to ensuring the satisfaction and happiness of our customers. This shipping policy outlines our shipping practices and procedures to provide you with a clear understanding of how we handle your orders from purchase to delivery.

Shipping Options and Delivery Times

Standard Shipping:

  • Our standard shipping option ships your orders within 2-5 business days.
  • Shipping costs are calculated based on the weight of your order.

Free Shipping:

  • Enjoy free shipping on all orders over $50. The free shipping option automatically applies to your cart at checkout for qualifying orders.

Domestic Shipping

We currently ship to addresses within the United States only.

Delivery Times

After your order has been processed and shipped, you can expect to receive it within 1-3 business days. Please note that these are estimated delivery times and may vary due to factors outside our control.

Tracking Your Order

Once your order has been shipped, we will provide you with a tracking number. You can use this information to track your order's progress to your doorstep.

Damaged or Lost Packages

Damaged Products:

  • If you receive a damaged product, please send the product back to us. Upon receipt and inspection of the damaged item, we will ship a new one to you at no additional cost.

Lost Packages:

  • In the rare event that your package is lost during transit, we will conduct an investigation with the shipping company. If your package cannot be located, we will send you a new product to replace the lost one.

Returns and Refunds

If you are not completely satisfied with your purchase, you may return the item to us. Please send back the item, and once we receive it and verify its condition, we will process your refund. Note that the customer is responsible for return shipping costs.

Customer Service

Should you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact us at Our dedicated customer service team is here to assist you with any inquiries you may have.


We reserve the right to update or modify this shipping policy at any time without prior notice. Please review it periodically to stay informed of any changes.